Q&A

Welcome to Dongsen Company. We provide high-quality prototype design, rapid processing, and low batch manufacturing services to meet your product development needs. Our international engineering team collaborates with you to achieve your product concept through manufacturing technologies such as metal 3D printing, vacuum casting, CNC machining, and a range of precision machining services.

1、Can it be used to customize design drawings?

PRT, STP, IGS, DWG, DXF, PDF, etc.

2、Will it be safe for you to receive my drawings?

We can sign a confidentiality agreement before you send the drawings.

3、What is the minimum order quantity?

The minimum order quantity accepted is one piece, customized according to your needs.

4、Do you provide free samples?

We only charge the sample cost for the initial sampling, and we will refund the sample fee during large-scale production.

5、What is the delivery time?

This depends on the quantity, usually within 7-20 days after order confirmation.

6、Can we know the production process without going to the factory?

We will provide a detailed production schedule and send weekly reports with digital images and videos showing the processing status

7、Can you guarantee that the material type is qualified?

We will inspect the raw materials before production.

8、Can you provide inspection data?

Yes, full-size testing can be conducted according to requirements.

9、Is the order delivered directly to us?

We have dedicated drivers for short distance delivery, and for long distance delivery, we usually use express delivery to your designated location. Very convenient.

10、Is it the source factory?

Yes, welcome to visit and investigate. You can also visit our Tiktok number by video。